PCM's full-service customer-service department tends to all attendee and exhibitor needs before and during the event to ensure a successful outcome. In addition, our extensive experience managing the logistics for various clients in cities and facilities throughout the country, has prepared us to handle all aspects of your event. Our relationships and partnerships translate into a seamless and successful event for you. We'll execute every detail, so all you have to do is sit back and enjoy the show.

PCM will:

   • Review facility contracts for accuracy and completeness
   • Handle special events, including venue, transportation, and food and beverage
   • Inspect prospective conference sites and present recommendations
   • Plan and oversee menus, meals, luncheons, and banquets
   • Negotiate a special sleeping-room rate and reserve meeting space and sleeping-room       blocks
   • Provide pre-show and on-site service and support for both exhibitors and attendees
   • Coordinate activities of the General Service Contractor and all vendors
   • Execute timeline development and tracking
   • Provide RFP development, distribution, and evaluation
   • Develop rules and regulations
   • Execute complete floor-plan management
   • Provide monthly reporting
   • Post-show reports including future suggestions and possible improvements
   • Manage conference safety and security
   • Manage insurance requirements
   • Provide pre-show and on-site service and support for both exhibitors and attendees
   • Coordinate, schedule, and manage education-sessions
   • Handle hotel negotiations and interface with housing management
   • Grow and maintain speaker database
   • Execute special-events
   • Provide food and beverage management